12-24-2021 07:48 AM
12-24-2021 12:19 PM
Have you chatted in with Customer care? They can't fix issues they aren't aware of. Remember your not locked into Visible or any prepaid carrier. We would hate to lose you as a Visible member but if you feel you need to switch you are free to do so. However before you leave I would chat in with Customer care.
12-25-2021 07:41 AM - edited 12-28-2021 05:15 AM
Can you provide more details as what the main issue is?
-JustDoIt