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Forum Posts

eSIm card issues and customer service issues

I Haven't been able to transfer to eSIM card. They say my account is the issue but cant fix it? It's been 5 days and they still can't figure out what's wrong? So I am returning the phone, but since their is an issue in my account they aren't able to ...

Android 13

Does anyone know when the Samsung A52 Five G will get the Android 13 update?

baturro by Novice III
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  • 3 replies
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Unusable Data Speeds

Please help!Have had Visible for years now. Everything has always worked as well as Visible works. Then three days ago my data dropped to 0.06 mbps, so it's not unusable. I was told my phone was incompatible (was compatible when I signed up, but I gu...

Verizon acquiring Visible

I've been with Visible for a year or two. Lately my phone has been lagging: messages often don't send the first try, my internet connection seems to have been throttled down, etc. Has anyone else noticed something similar? Or maybe my phone just deci...

JoeyHoyt by Novice II
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  • 3 replies
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Resolved! Have no service, can’t verify email for new eSIM

I switched my phone number from Straight Talk to Visible two days ago. The eSIM was registered to the Visible number, so I need a new eSIM from Visible. The problem is that every time I chat with them and the “system” sends me a verification email so...