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Update on base plan speeds

So this morning I get up run a few speed tests and to my SURPRISE ~ speeds are from 40 to 70 down and 11 up. (it’s early in the morning, but I’m very pleased). Ticket was escalated yesterday but if this keeps up it may not be needed. (DFW area)

Why are you all a phone service

Why are Visible a phone service when they can't provide the adequate service to use your phone.I can't dial the pharmacy around the corner or my job 樂  

Whyme by • Novice
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Speeds in DFW

I spent all day trying to figure out why am I speeds are pretty slow less than 5 Mb per second and consistently between about two and 3 MB a second download and 2 to 2.5 up. Now where I live in northern Fort Worth, it is fairly congestioned with buil...

Dropped calls

Every call I make or receive drops at the 1 minute mark? It’s been doing this every call for 5 weeks now. How do I fix this?

Jozycat by • Novice
  • 1149 Views
  • 2 replies
  • 0 kudos

Upgrade and downgrade question

I am currently on the monthly regular visible plan for $25. If I decide to upgrade to visible Plus for $35 a month and then decide for whatever reason I do not like it and go back to the regular visible plan, will I be still paying $25 a month? I hav...

JSinbad by • Novice II
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  • 1 replies
  • 1 kudos

Hotspot speed

So I do understand that you can only get one connection per device and it’s capped, but realistically is 5 Mb per second OK enough to stream things like YouTube TV? I’m getting ripped off by AT&T and since that’s my only provider for internet, I was ...

YOU SHUT MY SERVICE DOWN, AND IT IS PAID FOR!!

I am sick and tired of the way I have been treated by Visible! I have a phone, that I bought and went with your services two years ago, and went with Visible. You accepted my phone, and the transfer from Verizon, was very easy. I turned my phone on, ...

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