I have not received my $300 promotional gift card. After trying to ask for help on the app they said it would have been in my 10/5 bill. I receive my bills via email and that particular bill was deleted. How do I retrieve it?
Chat with the Care Team on website or through your Visible app.
Ask for an agent.
You can also contact then at @VisibleCare on Twitter or via Facebook Messenger (@VisibleMobile).
You should receive the email with the gift card after the 61st day of service at Visible.