Account transfer help

[Washingtonian]

Hi! I have been paying for a Visible account for a family member for some time. I ported the number into Visible. Now the family member wants to have control of the account and number. I would like to give that to them. I read an article elsewhere that says this kind of thing can typically be done. How do I go about this with Visible?

[TheCellTower · Accepted solution]

You just have to update the email address on file, also when you login put in your email address and not the password click on forget password, your gonna get a email to reset the password forward the email to your family member and he's going to create his own password 

[TheCellTower · Accepted solution]

You just have to update the email address on file, also when you login put in your email address and not the password click on forget password, your gonna get a email to reset the password forward the email to your family member and he's going to create his own password 

[upstate-SC · Accepted solution]

yes change the login credentials, change payment source. thats it.

[Washingtonian]

Thank you! I was making it more complicated than it should have been. Account (along with the number) successfully transferred.