08-11-2024 08:50 AM
Trying to come back to Visible after I had to switch to T-Mobile for a trip to Europe. I switched back with a new email, my number switched successfully... However, it is giving me two eSIMs Primary and Travel. I can't make phone calls or send texts. The chat is a joke with an AI bot you can't chat back with. @Visible please help me come back to your service. It shouldn't be this hard.
08-12-2024 07:28 PM
I was able to get a real person in the chat by typing “live representative.” They came online within 1-2 minutes and were able to resolve my issue