07-27-2021 05:01 PM
Hi, I am unable to receive SMS short codes (for phone number verification) from certain sites like Amazon or Cash app. The "re-send" and "call me" options don't work - I click the button and nothing happens.
I've confirmed that I don't have any sort of local SMS blocks on my personal phone, so I think it's a network issue.
Anyone else have issues like this?
07-28-2021 03:17 PM
Hey there! Thanks for raising this concern. Our Care team will be best able to assist you here; please reach out by chatting on our site, tweeting @visiblecare or sending a DM to @Visible on Facebook.
08-04-2021 04:49 PM
I am having the same issue. I moved all of my apps over using the smart switch app from my old device, now I am unable to view amazon on my phone or laptop, it shows in text only view and when i try to log in it says it that it sent a text for me to verify the device but no text ever comes?