Phone USB-C to USB-C port on Windows 11 computer does not work. USB-C to USB-A works.

[SUSFU]

I have a 2-year-old ZTE Blade 10 Prime. It works fine if phone USB-C is connected to computer USB-A but is not recognized by the computer if plugged into the computer USB-C port. Is this normal? I tried reloading drivers but with no luck. I tried several good quality USB-C to USB-C cables with no luck. Those same cables work fine with an external hard drive to the computer.

[NightcoreKuan]

Hey @SUSFU, I don't quite understand, but this seems to be a laptop issue. If your laptop has an AMD APU, then the USB C port will not work. If it has a Intel CPU, then it will. This is because thunderbolt is only for Intel chips and not for AMD chips.

Hopefully I have answered your question/concern. If I have, please give me a kudo. (I am not an Employee, and this is a copy & paste msg from the LTT forums)

[SUSFU]

You could be onto something, it is an Asus laptop with an AMD processor. You lose me on the thunderbolt stuff though. I thought thunderbolt was an iPhone thing and my phone is Android.

[beav]

Sometimes it is just the cable. I know I try plugging my phone in the car. One cable, no issues, another cable, no connection recognized. I would try a different cable.

[SUSFU]

I've tried several cables with the same problem. Those same cables link my external drive to the computer with no problems.

[NightcoreKuan]

Yes, Intel PCs have support for thunderbolt since it's a Intel feature. This is a link to Intel's website about thunderbolt 

[SUSFU]

I don't see anything in the ZTE Blade 10 Prime specifications about thunderbolt. I don't think thunderbolt has anything to do with it but I do see where AMD has a history of USB problems.