Visible Mobile App on Iphone

asifbardai
Novice

When i login to mobile app, its asking me to start service, i am already visible user. I dont see this issue on website, its just App. Tried chatting with Visible care but no help. I want to upgrade network from App , or else i dont need app for any other reason for now 

3 REPLIES 3

Doggy-mama
Intermediate II

Have you tried contacting visible through their social media? They have a presence on Twitter and Facebook Messenger.  Iโ€™ve had success getting someone to engage.

GreenSub
Superuser
Superuser

On my iPhone app there is a line at the bottom for

โ€Already a member? Sign inโ€

and below that

โ€Privacy Policyโ€

Is it possible your Text Size is too large?

Okay
Novice

I have the same issue for a year and no agent have been able to help.