Visible Mobile App on Iphone

asifbardai
Novice

When i login to mobile app, its asking me to start service, i am already visible user. I dont see this issue on website, its just App. Tried chatting with Visible care but no help. I want to upgrade network from App , or else i dont need app for any other reason for now 

3 REPLIES 3

Doggy-mama
Superuser
Superuser

Have you tried contacting visible through their social media? They have a presence on Twitter and Facebook Messenger.  I’ve had success getting someone to engage.

GreenSub
Superuser
Superuser

On my iPhone app there is a line at the bottom for

”Already a member? Sign in”

and below that

”Privacy Policy”

Is it possible your Text Size is too large?

Okay
Novice

I have the same issue for a year and no agent have been able to help.