06-23-2021 08:53 AM
Am trying to buy a phone and switch service with Visible. It won't verify the address. It's in Google Maps, we get mail, I don't get it. I've tried 5 different browsers on 3 different devices, PC and tablets. Cleared cache, cookies, etc on all of them. Tried using incognito windows as well. Tried the app on 2 different devices.
Am about to give up, so frustrating.
06-24-2021 05:41 AM
It is a glitch. The same thing has happened to a ton of people. It sucks.
1. Reach out to tech support via a social media channel
2. Could you try your work address and have the phone shipped there
06-26-2021 05:14 PM
Worked with Google on this, it's not a Google problem. They were very helpful. It has something to do with the coding or implementation on the Visible website. Their developers need to get on it.
12-17-2021 02:02 PM
Were you ever able to get this resolved? I'm having the same problem. Thx!