Transparency is key, so I wanted to start a thread and get some feedback from our members. Let me know what you think about the community and what you think we can do to make it better. 💪
I am especially interested in the topics, discussions and news you would like to see more of. So drop a line below and give Kudos to your favorite ideas or comments. I'M ALL 👀👂
Hi, what I would appreciate is a heads up here when new phones are going to be added to the Visible lineup.
The Pixel 5a has been available for a few weeks, yet we have zero info when (or if) Visible will sell it. I mean the new iPhone was available on Day 1.
Also, a preview for when promos are starting, like when bonus items are available with a phone purchase, like headphones and/or the Calm app.
I'm having a problem with redeeming the MasterCard promo. I think I followed all the steps correctly from new service in January, creating the Blackhawk account in April, but nothing ever showed up in my prepaid card center. I've been checking back for several months thinking something would show, but nothing ever did.
It says "You have no cards on your profile yet." in the prepaid card center. I did get a promotion number and a tracking number so I'm not sure where the process broke down.
It's upsetting to have planned on getting that benefit and jumping through several hoops over an extended period with no results.