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Visible+ Promotion (4/18) for those who switched early

The recent promotions ($25/$35) to switch to the new network was only for existing customers who had not switched. That left a bad taste for many who bit the bullet.Today, I received an email from visible offering the upgrade to Visible+ for the same...

Visible App issues

I've been on chatrooms with visible agents at least 8 times since ordering a new phone and dealing with FedEx never delivering it. Lots of frustrating conversations for what should be a pretty straightforward interaction - though the customer service...

Thinking of switching from verizon

I wanted to see if my phone will be compatible when I finish paying it off because I still owe a few hundred dollars on it but when I put in the imei number it says it's compatible and all set to get started? How is that possible? Can I switch over a...

No service compared to Verizon.

Went out of town for the weekend with several other friends. They were all Verizon customers, I am with visible. Phone service was a little iffy in the mountains but the Verizon customers has texting service. I had no service of any kind and missed m...

I would like to activate a Samsung A146U

It's IMEI is not on the list. It is a newer phone. The A13 IS on the list. This phone would appear to be an updated/slightly enhanced version of the same phone, which means it may actually BE compatible. Can I order a SIM and try it? What chance migh...

International Travel- Brazil

Hello! Looking for advice. I’m traveling to Brazil shortly and am wondering what I can do for phone service while there. Does anyone in this community have experience traveling to Brazil with Visible? Thank you!

Zinha by • Novice
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Customer Service

Visible has the best customer service. Every interaction I have had with an agent has been easy and helpful. I switched to Visible because of bad customer service I experienced repeatedly with my former provider. Visible needs to hold seminars on cus...

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