I just switched from a Galaxy S8 to a S10 and no longer get notifications when I have a voicemail. I have checked the voicemail settings in my phone app and tried using both *86 and my mobile number as my voicemail number, but neither worked. I thought my old phone had a separate app for voicemail, but I unfortunately did a factory reset on it before I knew I would have a problem with voicemail on the new phone.
Is there a separate voicemail app I need to download for Visible in order to get notifications?
Thanks in advance of any help you can offer!
It's a known issue when swapping phones on the Verizon network, on your end there's really nothing what you could do about it but the support team could help you, but I think the visible support team don't have tools to do any changes on the netwok. You could try downloading visual Voicemail see if that helps