I made an account a couple months back, and decided it wasn't the time to deal with switching carriers. Now that I wanted to switch, I tried to log in and my account has been terminated. Customer support said they cannot reenable my account, and a follow-up email stated that they cannot remove my email from the account. I've essentially been banned from Visible for being waiting. Surely this company cannot be this inept?
Do you have a 2nd email account you can use to setup a new account? While this might be inconvenient it would allow you to start the service. After your account is established for a month+ you can try changing your email to your original email.
This is not the first I've heard of your situation and I know visible is working on it.... In the meantime why wait?
Well I went ahead and used another account that I prefer to not use for this type of thing.
Now I see I have to miss a day of work to wait all day for FedEx to deliver a package since I can't have it dropped off at Walgreens. This is absurd.
Maybe this just isn't meant to be.
same issue here. im planning on switching and was just waiting to get a job to help cover the costs for it. im in the posisiton now but now i can not access it for account termination. I do not get it. is it because i didnt log in for too long? im lost on this issue