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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Activation

Trying to activate my Visible service. Directions direct me to settings>cellar>add carrier. There is no "add carrier" on this screen. Tried to set up with QR code. Error message " the code is no longer valid." Can I talk with someone?

The information you entered does not match what we have on file.

Brand new customer, signed up online last night. My first sign up didn’t work because it didn’t apply my discount from my employer PerkSpot. I cancelled that service and signed up again. The second sign up successfully applied my discount and I porte...

c6n by Novice
  • 585 Views
  • 0 replies
  • 1 kudos

change shipping address

HelloI ordered a productI'd like to change my shipping address ( not billing address)please help.

KK1 by Novice
  • 871 Views
  • 1 replies
  • 2 kudos