I thought i was going to get a free 15 day trial? Already charged for current month?

gregz
Newbie

I saw advertisement by Visible for a 15 day free trial of the service? Signed up on Jan 6th (today is 9th) and have already been charged the monthly fee. What happened to the free trial promotion???

1 REPLY 1

DeanKevin64
Ace II

Did you happen to request a physical SIM card? If so Visible only does eSIM for the free trial. If it was eSIM it sounds like you requested a month service instead of the free trial. The free trial should not have asked for a credit card or any form of payment from my understanding.