Need help?
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Query on Port-In Promotions

Hi, I am looking for buying new 5G phone from Visible phone deals. But, my current phone carrier is SimpleMobile. Does SimpleMobile carrier eligible for Port-In Promotions ? Also, will it eligible for Beats Studio buds as well as virtual gift card pr...

Lyca for Port-In Promotions?

Hi, I have my mobile network with Lyca and I would like to avail port in promotion for buying iPhone 14 pro. But, Lyca was not listed in eligible carrier. Please confirm the same.

Attention Teachers

My wife is a teacher, going on 10 years. Teachers don't get paid well, but sometimes they get good discounts. Recently we came across a discount for our favorite wireless carrier Visible on the shop. IDme is a identity verification service t...

Promo scam!

Do not buy a phone from Visible expecting a reward as advertised. They will not honor the promo. Exception maybe for iphones. I waited forever for a chat complaint when I didn't hear anything after paying for the 3rd month of service. The agent, Seba...

Msd28405 by Novice II
  • 10 replies
  • 0 kudos

Gift card amount mismatch

Hi all,I just placed an order for the iPhone 14 pro max with the promotional offer of $250 gift card. My order on visible website says the same amount. However, in my email of order confirmation, promotional offer is only for $50 gift card. Which one...