I signed up for a trial plan, just to see what kind of signal I can get from my house. But the app is stuck on downloading esim profile on my iphone 14 pro. I cannot activate my trial plan. Really gives me no confidence to switch to Visible for my wife and I. Even though the plans do really look interesting. Any help would be appreciated. Thanks
I'm sorry it happened to you. Uninstall and install the Visible application, and chose โActivate my serviceโ and sign in. Confirm to install and add the cellular plan, and your e-SIM profile will start downloading.
โDownloading eSim profileโ never completed. Waited 1 hour. Didnโt complete. Uninstalled and reinstalled Visible app and attempted, again. Waited another hour. Never finished. attempted to use Visibleโs chatbot: link to โStart Hereโ it provided did absolutely nothing. Guess i wonโt be joining Visible, after all!
I am going on 12 days of getting no where with the eSIM downloading on my iPhone 15 pro. They have opened case and still no luck Does anyone have an easy solution to this. Per Verizon they released my phone number to visible and they canโt get it back until visible activates it and of course no phone for 12 days is not the best customer service. I really wonder if anyone is actually trying to fix the problem
