โ09-05-2024 07:37 AM
I hit activate and I get this message: "Oops. Unfortunately we're unable to process your order"
WHat does this mean?
โ09-05-2024 02:53 PM
If you haven't already you need to contact customer service either on chat or one of their social media platforms, Facebook, Instagram, Twitter or X now, and on their support page on Reddit.
โ09-08-2024 07:39 AM
Spent two hours with customer service. I still get the same error message. I gave up and took some time away. will try again in a few days.
a month ago
Hi-did you get your phone fixed? Itโs been over 48 hours since my number was ported into Visible and it still doesnโt work despite numerous chats with agents and one supervisor phone call. I think itโs a sim issue but no one has confirmed.
My account isnโt active yet, so I have no pin to port out of Visible. Additionally the phone I bought is locked for 60 days.
They are holding me hostage. Hoping your situation ended well which would give me hope.