Visible

2wireSC · ‎06-27-2023

Hearing an actual date my service is cutting off so I'm ordering a new phone. But I'd been to the Visible site once or twice already. Is there a phone in my cart? Is it on its way? Would like to order a phone to continue service. Thanks

RyanBlakeIT · ‎06-29-2023

Hi @2wireSC - You should be able to see previous and current orders by navigating to this page: https://www.visible.com/account/order-history . If you don't see where you purchased a phone yet, you can contact Visible Customer Care for further assistance. Please keep in mind that you don't have to purchase a phone from Visible, you just need to purchase one that's compatible. I can personally attest to the Google Pixel 6a, 7, and 7 Pro being compatible. Also, the iPhones are compatible as well.

Hope this helps!

Ryan Blake - Information Technology Leadership Professional | Superusers are not employees of Visible, but are users just like you.
If someone's post (including mine) solves your issue, please consider marking it as a solution to help others quickly locate solutions.

Visible

&quot;You already have a device order in your account and cannot place another...&quot;

Ryan Blake - Information Technology Leadership Professional | Superusers are not employees of Visible, but are users just like you.If someone's post (including mine) solves your issue, please consider marking it as a solution to help others quickly locate solutions.

"You already have a device order in your account and cannot place another..."

Ryan Blake - Information Technology Leadership Professional | Superusers are not employees of Visible, but are users just like you.
If someone's post (including mine) solves your issue, please consider marking it as a solution to help others quickly locate solutions.