ESIM transfer from iPhone to new iPhone a disaster. Be warned.

[stpete]

I thought it was going to be easy.
24 hours later I still have no service.

I was on with Facebook chat assist for six hours yesterday and now they seem to have ported out my phone number that I have had for 12 years (? Yes, really!) and want to assign me a new one!

I still have no cell phone service.

I think it might be time to leave the family. This is ridiculous. 

[georgeb]

Hey @stpete , did you try to  use the self service tool to transfer the e-SIM?

More on that here: https://www.visible.com/help/pSIM-to-eSIM

[stpete]

Oh yes I did everything in their instructions. A total mess. Now no service at all on either phone.