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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

App Issue After Update to 4.2.7 on iOS 16.1.1

I have been using Visible for nearly a year, after updating I sign in and the “Get started” page appears. It will not show my account info, I can Check my Current Phone or Shop New Devices. If I check and enter my eSIM it takes me to an empty cart an...

eSim activation to iPhone 14.

I have been with Visible for about two years now with no problems. I recently decided to upgrade my phone from an iPhone 8 to 14. I decided to buy the iPhone 14 from visible thinking it would be easy to switch over my number/service to that phone and...

This has to be a joke right?

This customer service, or lack thereof, is unbelievable. My wife and I recently switched to Visible and have both had difficulty activating our iPhone 14s. Hers was resolved by getting emailed a QR code. I have been asking for a QR code for three day...

Lyca for Port-In Promotions?

Hi, I have my mobile network with Lyca and I would like to avail port in promotion for buying iPhone 14 pro. But, Lyca was not listed in eligible carrier. Please confirm the same.