05-12-2023 04:43 PM
I purchased an unlocked Pixel 7a from google store. I had google confirm it was an unlocked US model and that the device is supported on Visible network. All of Visible's IMEI verification steps fail the device as 'unsupported'. I saw reference to this issue at the Pixel 7 and 7pro launch. Can anybody help get this device activated? I currently have eSIM and need to do a device switch from my Pixel 4a.
05-15-2023 06:25 AM
Well it seems someone changed something over the weekend and this issue is resolved. I was able to activate this morning (Monday 5/15) using the QR section of my account page. All functionality seems there and the device page shows my new pixel 7a