I have a Samsung A13 and could not receive incoming texts from everyone, although I could for 2 people. I had Verizon and had no issues receiving texts from anyone before I switched to Visible. After wasting 11+ hours on the phone with Visible agents and doing 2 factory resets, they eventually said the issue was with my phone, not their service. If you look at this thread, many of us beg to differ. A friend of mine has an iPhone and an Android and I was unable to receive her texts from either phone.
I realized that I don't use a lot of data (less than 1 gig a month), so I am in the process of switching over to Twigby today for $5 a month (unlimited talk, text, and data for the first 3 months, then $15 a month) and 2 Gigs of high speed data (which I won't fully use any given month). The data remains unlimited after the first 2 gigs, but it's no longer high speed. In my case, that won't make a difference.
I really liked what Visible had to offer but they really need to get their act together inre to receiving texts. I noticed a lot of people leaving Visible because of this issue and I'm now one of those people.
For those that are still with Visible, I hope they resolve this issue for you... and don't let them tell you that the issue is with YOUR phone and NOT them!!!
