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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Resolved! Constant Problems

Switched from Cricket to Visible a couple weeks ago. Ordered a phone from Visible for my fiancé and myself, and was happy with the process overall. However, since then it seems like we have had nothing but problems. My fiancé spent a lot of time with...

Resolved! Problems with Visual Voicemail and SMS Texts after Port In

After porting in from VZW I have no Visual Voicemail and am not receiving SMS texts.The steps used to port; Original iPhone XR with VZW sim card, created Visible Account via eSIM with temporary new number, ported the the VZW number to the new eSIM, r...

Visual Voicemail Transcription

I have a Pixel 6 Pro, and recently switched to Visible. My visual voicemail since then has stopped transcribing my voicemails. It's odd, because I can click share, text them to myself as a audio file, and that gets transcribed, but it's not transcrib...

Not Getting Incoming Texts

I've been having tons of issues the past few weeks with incoming text messages. I can send messages, but I don't get any incoming messages. Sometimes I don't realize this isn't working for over a day and end up getting tons of messages at once after ...

em by Novice
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Voicemail

I been trying to get help for three days now. Can someone please help me with my issue?