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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

How to disable/deactivate voicemail?

How do I get rid of voicemail on my account? No one in customer service can do this for me, the options that are available in the iPhone settings do not work, and I cannot find any resources on the FAQ page.

Is there any visual voicemail with visible?

I am on a pixel 4aI Dial *86 to check my voicemail Is there any app that I can download to make the process much much easier to just have a visual of all the messages and pressing play? Thank you so much...

inGearX by Novice
  • 1245 Views
  • 1 replies
  • 0 kudos

Cannot retrieve voicemail

I am posting this again since I have not been helped. I reached out a few weeks ago. Someone said they were checking in to it. I am still waiting. I did the recent update on my Moto G Power and installed the new physical sim card. Now I can not retri...

Mrso by Novice II
  • 1278 Views
  • 2 replies
  • 0 kudos

Visual Voicemail won't open and not getting vm notifications

I recently upgraded to the new $30 plan w/$5 monthly discount. Was having issues with voicemails showing up late and not getting notified that I had a vm before the upgrade. Then the voicemail app stopped opening altogether. This fixed it for me: Go ...

Jules by Novice II
  • 2057 Views
  • 3 replies
  • 0 kudos