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Unable to merge, conference, add FT calls

Over the last few months I’ve noticed that dropped call rates are extremely high and when I try to call back it says “Call Failed”. In addition, when answering an incoming call, the person on hold gets disconnected. Also, the ability to merge calls, ...

Nxw by Novice III
  • 0 replies
  • 0 kudos

Signal Loss

I joined Visible in 2019. Since then, I've convinced my dad; 7 coworkers, their wives and kids; my best friend, his wife and their three kids; my best friend's mother-in-law, father-in-law, sister-in-law, brother-in-law and their kids; two of my best...

phaedra by Novice
  • 2 replies
  • 0 kudos

New plan LTE speeds?

Anyone have the new plans? Anyone compaired their Legacy LTE speeds to the new plan LTE speeds?Asking about LTE because I have an XR and myy wife has an 11, neither of them have 5G. I was wondering what the speeds are on the two new plans. Visible fo...

jimjrfl by Intermediate
  • 12 replies
  • 1 kudos

Thanks, Visible!

In light of some more negative feedback regarding the new plans and process of changing, I’d like to say this: the new plans are awesome! I hated the cloud technology backing the old system, and am glad to see my ping from from ~250ms to around 30ms,...

carter_s by Novice II
  • 21 replies
  • 3 kudos

Ping times improved - surprise (<100ms)

While it is sad to see party pay go. I noticed that the ping times are improved today. Have anyone else noticed? Guys report your ping times in the comments below. For me multiple speed test show less than 100ms

upstate-SC by Intermediate III
  • 16 replies
  • 2 kudos


New customer, ping is all over the place even checking it every 10 to 30 minutes in the same place... sometimes really good, sometimes really bad.... does an e-sim effect this at all? Would I have more consistency with a physical SIM maybe.. or would...

DaConard by Novice II
  • 2 replies
  • 0 kudos

final thoughts on visible

Okay I'm hoping that someone at corporate will read it and actually implament and fix all issues. What is good? 1 price the ability to get your bill for $5 a month is awesome. Unlimited hot spot and unlimited data when it works is awesome. An awesome...