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Forum Posts

Billing

Hi, I tried placing an order for a new phone and when I put the card information it stated that there is an issue with my card. I have done this twice, yesterday and today. Its ready in my shopping cart. I also received an email stating I changed my ...

3v3 by Novice
  • 326 Views
  • 3 replies
  • 0 kudos

Resolved! Physical SIM for new Visible Plan(s)

Has anyone upgraded to one of the new Plans and ordered the new SIM? If so, how long did it take to ship? I "upgraded" on August 27 August 17 but the new SIM has yet to ship. Thanks...

BobT by Intermediate II
  • 2454 Views
  • 17 replies
  • 1 kudos

Account on permanent hold

I have been trying for a week now to find out why my account has been put on permanent hold. It started last Sunday morning so I contacted visible thru chat (which is the only way for someone that doesn't have social media) and the first person told ...

jnde207 by Novice III
  • 2266 Views
  • 7 replies
  • 1 kudos

Deals!!

Come one come all a deal you can’t beat savings on the hot new phones bring your Verizon oh and at&t!!

SNAFU

I signed up to trade my old phone in and port my number on 9/17. I received the acceptance emails and everything seemed fine. The next day, 9/18, I signed my wife up, bought a phone outright for her and got the acceptance emails. Shortly thereafter ,...

Bad Tech support

Im on day 11 of no working phone!!! you get what you pay for on this service its terrible if you ever have a problem they are the worst in the industry. stay with a major carrier if you can these people dont know whey they are doing

ryandake by Novice II
  • 856 Views
  • 0 replies
  • 2 kudos