Let's Chat
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Porting nightmare

I can not seem to get visible to port my number. It’s been 5 days of excuses and broken promises. Even with a supervisor. The original company keeps stating they are not recieving any port out requests from visible. And visible keeps saying they are ...

Do I have to buy a new phone?

I received an email and a text message saying that I am required to get a new phone to continue service. I understand that Visible is moving to 5G and encouraging users to have a 5G-compatible phone, but my question is, "Am I required to upgrade my p...

Calls being redirected to scam number

Has anyone else been having their outbound calls redirected to a scam number? This has happened when calling multiple different 800 numbers. I spoke with someone about it this morning and they took me through this entire process to reset my sim, but ...

colee by • Novice
  • 1321 Views
  • 0 replies
  • 0 kudos

Over charged again.

So it has been 8 months since I canceled I protection plan back in August of last year. And now still 8 months later visible continues to charge me for this plan. Every month I have to wait in line talk to customer service just for them to tell me I ...

Visible+ Promotion (4/18) for those who switched early

The recent promotions ($25/$35) to switch to the new network was only for existing customers who had not switched. That left a bad taste for many who bit the bullet.Today, I received an email from visible offering the upgrade to Visible+ for the same...

Copyright © 2025 Khoros, LLC