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Forum Posts

Visi

Why do I need to check with Verizon to unlock my phone when you are part of Verizon.

Resolved! What’s going on with IPhone 14 shipments?

I ordered an IPhone 14 Pro Max on 9/16 at 7AM EST. The charge hit my card immediately and posted the very next day. Per Visibles Help page, I should have received a confirmation email, and I never did. I also should be able to check my order status u...

Wait times for customer support 3+ hours?

I've been waiting for Visible customer support since 7:50 am and it's now 10:36 am EST. I couldn't join a party pay until I activated my service and now I can't find the place to enter the party pay to join it. Any ideas ?

Resolved! Phone ship time

I bought the iPhone 14 from visible at about 8am on Friday. It says next day FedEx if placed before 3 pm I believe. Phone not showing tracking number. Did anyone get theirs yet? I’ve given up with the chat system this weekend.