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30mbps 5G throttle

I and lots of other subscribers are being throttled to 30mpps on 5G for nearly two weeks while LTE speeds remain normal. Getting frustrated as I've already chatted and talked with agents and they offer no reason or solution. Since Visible locks out m...

I will probably continue with Visible

Currently I have CC (AT&T network) for my wife's and my phone (for 4 days now). Mine is iPhone 12 and hers is iPhone 13. Plus I have Visible on my iPhone 8 for more than a week now. In spite of my on-going issue with the Visible iPhone 8 not allowing...

firefox by • Intermediate II
  • 968 Views
  • 4 replies
  • 0 kudos

Resolved! I had to switch to a different number today

Today, I asked Visible to change my number. The number that I selected when I signed up turned out to be a number owned by a lady a month or so ago. She said that that number all of a sudden was removed from her account without her knowledge. The per...

firefox by • Intermediate II
  • 1905 Views
  • 6 replies
  • 0 kudos

Resolved! Finally joined Visible+

I just activated my Visible+. But the issue remains the same: ONLY ONE DEVICE CAN CONNECT to HOTSpot! The visible agents kept saying that multiple devices are able to connect to hotspot once I join but NO!

firefox by • Intermediate II
  • 6826 Views
  • 37 replies
  • 0 kudos

Don't buy a phone from Visible (w/an update)

Don't buy a phone from @Visible! This is going to be a long post so bear with me. It all started May 8th when my husband needed a new phone because his old one gave him the black screen of death. We decided to purchase a phone from Visible using Affi...

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