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Forum Posts

Forum Overview

Hi there! Glad you found the Visible Community. This forum is a place to ask any questions you have about Visible wireless service and give us suggestions for how to improve it. You can chat with other Visible members here and answer their questions,...

OnePlus 8 model #

I'm looking to buy an unlocked OnePlus 8 on my own elsewhere...Can anybody verify the model # that works with Visible service ? I'm looking for one that will work with Visible and possibly t-mobile as well. I'm thinking it's the in2015 but not sure T...

Ability to turn off 5G to save battery?

Since 5G became active at the begining of the month the battery life of my Pixel 5 has taken a huge hit. This hit would be livable if the payout in speed and reliability were there as well, but since the technology hasn't quite made it to the level o...

Resolved! Caller ID

I would love to know if Visible is planning on implementing Caller ID?

Nxw by Novice II
  • 7 replies
  • 3 kudos

Google Pixel 3 XL

Is this phone compatible with Visible? Does anyone use this device currently? I'm finding some pretty compelling deals on Amazon on it.

smgrinus by Novice III
  • 4 replies
  • 0 kudos

5G on Google Pixel 5 is here... kind of

Earlier today, I applied the March 2021 update to my Google Pixel 5. After the phone rebooted, I have started to notice some instances of where the phone will be connected to the 5G network, but it is not consistent.The Mobile Data icon says 5G. The ...

Samsung Galaxy Note8

I currently have a Galaxy Note8 on Verizon. Visible is telling me that this phone can not be used on their network and I will have to purchase a new phone. It was my understanding that Visible was reselling Verizon. I don't understand why this Verizo...

T-Mobile Oneplus 8T Works with Visible...

Just wanted to give a brief fyi that the tmobile oneplus 8t unlocked does work with visible, seems fine.the only drawback i see is that 5G does not work yet with this device. hopefully a visible update will fix that.would be nice if a visible employe...

OnePlus 8 Update

The Visible model of the OnePlus 8 is now 6 months behind (!) on security updates, hasn't been update since November of last year, and is still running Android 10. When will Visible get its crap together and take responsibility for this mess and fix ...

dvb by Novice II
  • 6 replies
  • 0 kudos


  Hello has it taken anyone else 24-48 hrs to activate your phone?

Lindaw by Newbie II
  • 3 replies
  • 1 kudos

Appreciation post: for Visible customer care

I realize that Visible wants customers to contact them in non-traditional ways, including Tweeting/DMing them. I want to say thank you to the hard working people that work in customer care. They genuinely try to help, they read the submitted question...

beav by Intermediate
  • 4 replies
  • 1 kudos

Would love to see my Oneplus 8T getting 5G...

Hello all!Something very simple, oneplus 8t should most definitely get support for 5G. Is capable super fast and the newest oneplus model.I currently have a oneplus 8t with visible but it kind of bothers me that we are wasting the true potential of t...

Re: Are you using a VPN with your Visible service?

@beav @@ I use one.one.one.one ( in the app store. While isn't a true VPN, it does help a lot and depending on your goals it might be all you need. It provides safer browsing, gets around some of the video limits, and so on. I also us...

devin37354 by Intermediate III
  • 5 replies
  • 0 kudos

Visible ZTE Blade A3 Prime

Anyone using this particular phone care to share their experience with it on Visible? Things like: The avg. battery life, scrolling smoothness, signal strength, etc. I'm looking to get off of my BYOP old iPhone 6s as the battery on it is nearly dead....

smgrinus by Novice III
  • 5 replies
  • 1 kudos

What are you using for speedtesting?

I have always just used the Fast app from Netflix, and consistently get 2 mbps. I reached out to customer care last week, and asked if this could be improved. After some work on their end, rebooting and removing the SIM, and measuring the speed using...

beav by Intermediate
  • 5 replies
  • 1 kudos

Visible isn’t just a phone service

So anyone who doubts visible and their service and their dedication to the customer, I would like to share a story. I’ve been with visible since the good old testing days when it started and u needed a invite to join. Anyways couple years back I lost...

Fumfo by Novice
  • 3 replies
  • 7 kudos

**Tip** What to do if your new service is slow

So, I activated my service last night to find my internet super duper slow. I contacted care via the app, they were very helpful. Turns out I was lacking a feature on the account that let me use faster than 5mbps speeds. They couldn’t add it for some...

Resolved! Pixel 5

Is the Pixel 5 coming back in stock soon? I was going to swap my one plus for it instead.

tehonez by Novice III
  • 4 replies
  • 0 kudos

Resolved! iPhone 12 pro

Anyone else have an iPhone 12 Pro? Do you get 5G service? 


Hello!I would just like to use this post as an introduction my name is Faith Andersen. and I am very interested in mobile communication systems. I look into all sorts of various plans and offerings from mobile carriers and Visible in particular reall...

Highest Speed?

I am curious, what is the highest speed you have reached on Visible. If 5G, please specify. Thanks!