Visible

confused about Visible upgraded network email

I received an email from Visible saying "Here's why an upgrade is required and what you'll get. We've upgraded our network to offer you better service at a lower monthly rate ... Log in to upgrade". When I log in to my account, I do not see anything ...

compatible devices

I have been a Visible customer for 2+ years. I wanted to set up another account. I want a used phone. Visible says they have used phones, but the only thing ever there is a few used Iphones, never any Android. I used Visible's compatibility list, pur...

Plan

billing

If I am bring over 4 phones, how does that work. Do I need to set up 4 separate accounts?

S20 Note Ultra

Is anyone having succes using the Note 20 ultra with the upgraded service? I was using a note 9, then ported my primary Verizon number over to my existing account. Basically just changed the phone number. The port rendered my phone useless even thoug...

5G compatible iPhones

Is the iPhoneX 5G compatible?

Visible says my SIM was never on their network

I purchased an iPhone 13 back in November (2022) for my daughter (from Visible) and it was on the Visible network until March 9th. I am switching back over to Verizon and Visible is refusing to unlock the phone that was on their network for over 60 d...