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Forum Posts

New Subscribers Beware

Future Subscribers BewareIn short, I've been a Visible subscriber for years, but if you need customer service just good luck with that. I got a new iPhone 14 Max Pro and need an eSIM to activate it. I tried going through the process myself, but my ph...

Resolved! Activation

Just signed up for visible. Sim is on the way. I do not have Wi-Fi, however. Would like to know how to activate my sim without Wi-Fi.

Skeptic by Novice
  • 2275 Views
  • 2 replies
  • 0 kudos

Resolved! What’s going on with IPhone 14 shipments?

I ordered an IPhone 14 Pro Max on 9/16 at 7AM EST. The charge hit my card immediately and posted the very next day. Per Visibles Help page, I should have received a confirmation email, and I never did. I also should be able to check my order status u...

Visible to Verizon - A Nightmare

I am seven days into the "migration" and it's still going, and still a nightmare. I'm here to tell you to try and get all of the information you need before making this switch. Even then, I'm not convinced this is going to be possible for me. Moving ...

akw by Novice II
  • 2443 Views
  • 5 replies
  • 0 kudos

Upgrading Plans - AutoPay / WiFi Calling

For those of you that are upgrading to the newer plans from the unlimited plan couple of items to be aware of: 1) Autopay: Look closely in your app as you may have to reenable this. Would hate for users to get their account suspended for nonpayment i...

Airwolf by Superuser
  • 942 Views
  • 0 replies
  • 1 kudos

Apple iPhone upgrade program

I’m currently part of the iPhone upgrade program through apple but now that I have switched out of Verizon into Visible I will not be able to be part of that program. I figured I would mention that here just in case anyone had questions or needed to ...

Android watches

Will Android users ever get an answer on when we can use our watches? Some people don't like apple devices and not fair to us Android people that visible seems to favor Apple over us. Think they been supporting apple watches for 1 year or more now......

SJS0421 by Novice II
  • 3053 Views
  • 5 replies
  • 7 kudos

Thanks, Visible!

In light of some more negative feedback regarding the new plans and process of changing, I’d like to say this: the new plans are awesome! I hated the cloud technology backing the old system, and am glad to see my ping from from ~250ms to around 30ms,...

carter_s by Novice II
  • 7722 Views
  • 21 replies
  • 3 kudos