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Help

The fun is over, we've been very patient with you folks but it's time to fix the problem with phone number *****. We've been at this problem for almost three weeks now. All we want to do is get back up and running with Visible so we can switch vender...

App

Is anyone else having app trouble? I haven’t been able to use it since yesterday and I’m trying to set up a new phone. What is really happening?

Hotspot Question as internet source

I'm aware you can only have one device at a time connected, but is anyone using the hot spot as their primary form of internet? I was thinking of cancelling AT&T (overpriced) and I can't switch due to where I live. (I'd also save $40 a month.). I'm g...

New phone promo code

Visible sent email saying I had to upgrade phone and would get $100 Amazon gift card after paying 3 months of phone bills. I was already on their plan but upgraded which I did not want to do. First code received did not work on Amazon. Second code re...

mel50 by Novice
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Contact

Can't reach the chat line as I don't have phone service as they didn't send a new sim card which was promised 4 times on chat. Can't get into the account to chat now as it thinks I have the new sim in and need to register! The only way to do that is ...