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Calls being redirected to scam number

Has anyone else been having their outbound calls redirected to a scam number? This has happened when calling multiple different 800 numbers. I spoke with someone about it this morning and they took me through this entire process to reset my sim, but ...

colee by • Novice
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Over charged again.

So it has been 8 months since I canceled I protection plan back in August of last year. And now still 8 months later visible continues to charge me for this plan. Every month I have to wait in line talk to customer service just for them to tell me I ...

Visible+ Promotion (4/18) for those who switched early

The recent promotions ($25/$35) to switch to the new network was only for existing customers who had not switched. That left a bad taste for many who bit the bullet.Today, I received an email from visible offering the upgrade to Visible+ for the same...

Visible App issues

I've been on chatrooms with visible agents at least 8 times since ordering a new phone and dealing with FedEx never delivering it. Lots of frustrating conversations for what should be a pretty straightforward interaction - though the customer service...

Thinking of switching from verizon

I wanted to see if my phone will be compatible when I finish paying it off because I still owe a few hundred dollars on it but when I put in the imei number it says it's compatible and all set to get started? How is that possible? Can I switch over a...

No service compared to Verizon.

Went out of town for the weekend with several other friends. They were all Verizon customers, I am with visible. Phone service was a little iffy in the mountains but the Verizon customers has texting service. I had no service of any kind and missed m...

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