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Forum Posts

Charged for phone swap?

I was charged $100 for a reason I don't know why. I had swapped my phone for a Visible phone of $100 value, sending my old phone in within the allotted time frame. I tried getting ahold of Visible's customer service several different ways but all I g...

Don't leave your Party Plan!

The grass is never greener on the other side. Don't give up what already works for you, read between the lines. Nothing in the new plans are any better than the one you already have but you have to pay more for it. As long as you have 4 or more membe...

Jim2 by Novice II
  • 2465 Views
  • 5 replies
  • 0 kudos

unable to use phone

what a terrible company. They could not activate my visible service butdid cancel my service with Verizon. so have had no phone service for 14 hours now. asked to speak with a supervisor ands was told one would call me within 3 hours. that was 4 hour...

asteer by Novice
  • 625 Views
  • 0 replies
  • 0 kudos

Existing customer new phone

Had Google Pixel 6 Pro...bought Pixel 7 Pro. When I transfer everything to new phone will esim transfer as well?Thanks,Ray

thefly1 by Novice
  • 1290 Views
  • 1 replies
  • 0 kudos

Unusable Data Speeds

Please help!Have had Visible for years now. Everything has always worked as well as Visible works. Then three days ago my data dropped to 0.06 mbps, so it's not unusable. I was told my phone was incompatible (was compatible when I signed up, but I gu...