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Forum Posts

how can I stop being thrown out of the help line

I am trying to activate my phone. I was in party pay and I have transferred to the new plan. I got my sim this morning and since 11 AM I have been trying to activate it. I have had no luck. I get on the help line but I keep getting thrown off after a...

Anyone from party pay regret changing to new network?

Visible has emailed me twice now and sent me a notification recently about changing from my current party pay plan to the new $30 plan with a $5 ongoing discount. I am satisfied with the service I get now and am reluctant to change when I apparently ...

My apologies

Well, my first 36 hours with Visible were hellish to say the least. My phone was always in SOS Only mode. Since I could not get a resolution I decided I would go to a Verizon store and port my number back to them because I had lost a day’s worth of b...

Henry by Novice
  • 1274 Views
  • 1 replies
  • 1 kudos

Network upgrade for iPhone?

I have a Samsung phone and received the email about the network upgrade with instructions to order the new sim card. My friends who have iPhones did not get an email. If someone has an iPhone or a phone with an e-IMEI is visible handling their upgrad...

GwynneB by Novice
  • 1416 Views
  • 1 replies
  • 0 kudos