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iPhone 6 loses service

My iPhone 6 loses service when walking from one part of the house to another. In comparison, my iPhone XR Does not lose service when walking from one room to another in the house. The Xr Has software version 14.7.1. The iPhone 6 has version 12.5.4 wi...

Mg by • Novice
  • 1805 Views
  • 1 replies
  • 0 kudos

Stolen phone during delivery

Hey everyone, I was really hyped to join the visible community.. but just discovered that a stranger had signed for me and ran off with the iphone. I'm going to file a carrier claim with FedEx and a police report, but I'm having trouble finding where...

SNAFU

I signed up to trade my old phone in and port my number on 9/17. I received the acceptance emails and everything seemed fine. The next day, 9/18, I signed my wife up, bought a phone outright for her and got the acceptance emails. Shortly thereafter ,...

swap

trying swap program it shows montly rate of 40.00 is there 25.00 rate i can get

kevin by • Novice
  • 2249 Views
  • 2 replies
  • 1 kudos

bug with opening new account

So I've spent my entire afternoon trying to get this resolved with the help desk. I'm pretty sure I know what the problem is but they aren't capable of either fixing it or letting the developers know to fix it. Problem: Have an existing phone number ...

Resolved! Dropped, failed and unable to unable to hear calls

I've been with Visible since January and I have experienced dropped and failed calls than ever before. Also, when making and receiving calls the caller or person I am calling cannot hear me. It is very frustrating to be on hold for 15 minutes or long...

Nxw by • Novice III
  • 6423 Views
  • 4 replies
  • 4 kudos

Speed comparison to T-Mobile

Here are some comparisons of data speeds between T-Mobile 5G and Visible 4G in my first week : Running speedtest.net in the browser of my Samsung Android cellphone: Visible: 8-35 megabytes-per-second download T-Mobile: one hundred to 150 megabytes-pe...

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