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Forum Posts

How are we doing!? 🤷‍♂️💡

VisiSquad, Transparency is key, so I wanted to start a thread and get some feedback from our members. Let me know what you think about the community and what you think we can do to make it better.  I am especially interested in the topics, discussio...

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visible

I don't know anything about visible community. Is it something you join to get service from visible. Any help would be appreciated.

micnbrg by Novice II
  • 46 Views
  • 0 replies
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iPhone 6 loses service

My iPhone 6 loses service when walking from one part of the house to another. In comparison, my iPhone XR Does not lose service when walking from one room to another in the house. The Xr Has software version 14.7.1. The iPhone 6 has version 12.5.4 wi...

Mg by Novice
  • 207 Views
  • 1 replies
  • 0 kudos

Stolen phone during delivery

Hey everyone, I was really hyped to join the visible community.. but just discovered that a stranger had signed for me and ran off with the iphone. I'm going to file a carrier claim with FedEx and a police report, but I'm having trouble finding where...

SNAFU

I signed up to trade my old phone in and port my number on 9/17. I received the acceptance emails and everything seemed fine. The next day, 9/18, I signed my wife up, bought a phone outright for her and got the acceptance emails. Shortly thereafter ,...

swap

trying swap program it shows montly rate of 40.00 is there 25.00 rate i can get

kevin by Novice
  • 272 Views
  • 2 replies
  • 1 kudos

bug with opening new account

So I've spent my entire afternoon trying to get this resolved with the help desk. I'm pretty sure I know what the problem is but they aren't capable of either fixing it or letting the developers know to fix it. Problem: Have an existing phone number ...

Resolved! Dropped, failed and unable to unable to hear calls

I've been with Visible since January and I have experienced dropped and failed calls than ever before. Also, when making and receiving calls the caller or person I am calling cannot hear me. It is very frustrating to be on hold for 15 minutes or long...

Nxw by Novice III
  • 681 Views
  • 2 replies
  • 1 kudos

Speed comparison to T-Mobile

Here are some comparisons of data speeds between T-Mobile 5G and Visible 4G in my first week : Running speedtest.net in the browser of my Samsung Android cellphone: Visible: 8-35 megabytes-per-second download T-Mobile: one hundred to 150 megabytes-pe...