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Forum Posts

How to get the best service in my area

Hi all! As I’m just getting started with this visible plan I want some insights on how other users get the best service and reception for their area especially here in the northeast/east coast area… thoughts?

Officially on Visible~

Just a brief update post to tell everyone I'm officially on Visible! Just got my phone today and it's all activated and stuff. Can't wait to look into party pay and stuff like that.

Hello I'm New to Visible

Hello, I'm new to Visible, I made the switch from Metro PCS/Metro by Tmobile because I was sick of the inconsistent coverage. I am also looking forward to getting my new phone I ordered from Visible and can't wait to use this service and partake in t...

Suggestion for Visible improvement

Customer service. Provide some. The veneer provided by 24/7 chat agents is not enough. Many of these folks are pleasant enough and appear competent and willing to help. But, once they run through their scripted checklists that's all. They have no too...

viznoob by Novice III
  • 3016 Views
  • 3 replies
  • 3 kudos

Forgotten user id

I have been trying to sign inot my other Visible account abd I cannot remember my user id. When I select frogot link I am not getting a verfication email. Please help.

Hotspot only got .7mbps

I got visible to tether as a hotspot to other devices while RVing. I know you can only use one device at a time with the hotspot which I did. However, the fastest speed I ever got with it was .7 mbps. I could not stream netflix or anything else even ...

Service hacked

Mint was hacked, user data compromised and I was never notified. Iam unsure what data was compromised. If anybody has better info please share. Currently an unhappy customer due to lack of notification.