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Forum Posts

Ordering Problem...can't finish my order

The visible order process is messed up. It won't let me order my phone and finish the order. I have been trying to get this order finished for days.... so frustrating. Please tell me what I need to do to finish my order. I don't have the option to pa...

TomFink by Novice
  • 495 Views
  • 1 replies
  • 0 kudos

Resolved! Tucson AZ data coverage experience

I had this odd speed test experience. On my Visible Samsung phone I ran a speed test and got amazing speeds, like 30M download and 20M upload. When I made the Samsung phone a hot spot and then did a speed test on my laptop using the hot spot I only g...

JustDoIt by Intermediate
  • 973 Views
  • 2 replies
  • 1 kudos

Resolved! Survey Opportunity ‌‌‌‌💡

Visible Community We love to hear from our members and always look to improve from your direct feedback. If you are one of those Visible fans that want to make your voice heard, we have a survey opportunity on the link below. Survey Link ✔️

Visible-Logo-1200x1200.jpg

Pixel 5a 5g compatibility factory direct version

I chatted with a rep and they said the archives show it as compatible. I would imagine so since it is identical to the pixel 5, can anyone co firm to me or a rep that the pixel 5a 5g gets full function of lte as well as 5g

Dmccarty by Novice II
  • 1442 Views
  • 7 replies
  • 1 kudos

Visible Iphone 13

Is the iPhone 13 offered by Visible Dual band capable? I know they are unlocked after 3 months but are they both GSM and CDMA compatible?

Coverage in Hawaii on Oahu

I was recently in Oahu. I know, it's still America, but wanted to share my experience. Data speeds were excellent! I never found a single dead spot, even up on the mountains. No congestion what so ever, even in the resort areas. Overall, great servic...

party plan

I just signed up for myself and am waiting on a SIM card to be mailed to me. How do I add my family to the party plan? I'm going around in circles right now.

lyelton by Novice
  • 788 Views
  • 3 replies
  • 0 kudos

Getting started

my fist time with this phone company an I hated it I almost didn't use this service I have had the worst time trying to activate my phone an port a number an my number is from text now but after finally getting the right people an help I am starting ...