Let's Chat
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

5g is horribly slow

Anyone recently been experiencing issues with 5g being unusable/terribly slow? Just noticed this about a week ago 9/24/22. Performed speed test at various locations with ping results being in the 500+ or will sometimes time out and not perform a test...

Old service carrier

I am unsure why I need to provide my old account information from my previous carrier?

kaylaz by Novice
  • 2 replies
  • 0 kudos

How to bring a phone and get a phone

I want to have 2 people on my plan, and either trade in 1 phone for new (or just get a new one). The other phone I will bring in to the plan.How do I do that? It seems like these are single (1 person) plans only when I try to set it up

jane by Novice
  • 0 replies
  • 0 kudos


So I brought my own old unlocked phone without a number and asked the app to generate one. It did. But the last three digits are 666. So I’m trying to figure out if I can “cancel” my incomplete order and try again for a different phone number. Or if ...