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Resolved! Loving visible

I just ported mine and the wife’s numbers over Thursday, we activated though esim and the whole process took less then and hour and our number came over with in 10 minutes after completing everything, we did run into one issue and that was getting ou...

rbsoh by • Novice III
  • 1489 Views
  • 2 replies
  • 0 kudos

I think Verizon should shut down Visible!!!

Since Verizon owns Visible and the customer service is non existent why not just shut Visible down and transfer these plans over to Verizon! Why not offer these plans straight from Verizon? Does Verizon actually need a separate company to sell a chea...

Anonymous by • Not applicable
  • 1799 Views
  • 2 replies
  • 2 kudos

Side-by-Side Comparison

After my saga in signing up for and activating the new Visible plan ($30) - see https://community.visible.com/t5/Need-help/Caveat-Emptor/td-p/25032, I've been doing a side-by-side comparison of the old legacy Visible Unlimited plan and the new Visibl...

Anonymous by • Not applicable
  • 1132 Views
  • 0 replies
  • 4 kudos

website

Thi is the most useless website. Answers in help section are useless, 4 hour wait to chat with representative. RED FLAGS everywhere

Terrible customer service and still no refund

Ordered a new phone and financed through Affirm. I tried to cancel the order the same day. I stayed up until 2am to get through your chat forum. Was told, I couldn’t cancel the order. I was ask “who said I could cancel an order” for me, ever company ...

5rcmur by • Novice
  • 1410 Views
  • 0 replies
  • 2 kudos
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