Visible

automatic payment change

Payment not going through for new customer :(

I'm trying to order and switch to Visible from last 3 days but not able to order as it says payment failed. I tried all my card, even paypal too but still same issue.

typical wait for support?

I've been waiting to chat for 1+ hours, now am stuck at spot 15 for the last 30 mins. Is this typical?

Why is cell/sms service so terrible when Verizons is fine?

The service at my home is practically non-existent and I am going to have to leave Visible unless something changes. The phone shows lots of bars but I can't complete a call, most of the time. Friends/family calling me can't get through. Texts routin...

Verizon early termination fee coverage

I recently switched from Verizon to Visible and now Verizon is charging me an early termination fee. Is this something Visible can help me with?

What is with the terrible customer service

Getting assistance has become a real problem. No phone support is whatever, but when the chat message directs you to check back every 10 minutes and it takes multiple 10 minute periods there is a real problem here. I must say that they are very promp...

Connecting to Visible

My boyfriend is with AT&T. He wants to switch to Visible. He recently purchased a Verizon Smartphone. How does he go about connecting with Visible?

Has anyone else had this occur? "Service cancelled"

I and my wife have been looking for alternative service as we now are retired and on fixed income.Previously had Verizon and were happy with coverage and connectivity, more so than AT&T that we now have. After much research decided to give the low co...