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cancel order

I canceled my order a week before. On Monday I received the package and returned it. when will I get the refund?

Andrea by Novice
  • 1 replies
  • 0 kudos

Requesting Speedtests from any Visible users in Pennsylvania

More specifically users who might be in the York, Adams, Lancaster counties of PA and/or Frederick, Carroll, and Baltimore counties of MD (or thereabouts). I’m looking for some dl speeds and ping times.Thanks! Additional info: Current Verizon user an...

Mb255 by Novice
  • 1 replies
  • 0 kudos

Ordering Problem...can't finish my order

The visible order process is messed up. It won't let me order my phone and finish the order. I have been trying to get this order finished for days.... so frustrating. Please tell me what I need to do to finish my order. I don't have the option to pa...

TomFink by Novice
  • 1 replies
  • 0 kudos

Resolved! Tucson AZ data coverage experience

I had this odd speed test experience. On my Visible Samsung phone I ran a speed test and got amazing speeds, like 30M download and 20M upload. When I made the Samsung phone a hot spot and then did a speed test on my laptop using the hot spot I only g...

JustDoIt by Intermediate II
  • 2 replies
  • 1 kudos

Resolved! Survey Opportunity ‌‌‌‌💡

Visible Community We love to hear from our members and always look to improve from your direct feedback. If you are one of those Visible fans that want to make your voice heard, we have a survey opportunity on the link below. Survey Link ✔️


Pixel 5a 5g compatibility factory direct version

I chatted with a rep and they said the archives show it as compatible. I would imagine so since it is identical to the pixel 5, can anyone co firm to me or a rep that the pixel 5a 5g gets full function of lte as well as 5g

Dmccarty by Novice II
  • 8 replies
  • 1 kudos