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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Existing customer - Same phone - New Sim - No Data and more

I have had service with Visible for nearly two years and attempted to upgrade with the new sim a few days ago. I updated the software on my phone and inserted it and signed into the updated Visible app. Then I restarted my phone. I went back to the a...

CG1 by Novice
  • 1 replies
  • 1 kudos

Calling in Italy - support for eSim

Does Visible support international calling in Italy? I will be travelling in September, but would like to switch to Visible now.I don't want a big hassle in September to make this work.

Enable Calls to Mexico

I have Visible+ and cannot make calls to Mexico. Chatbot is useless and cannot tell me how to enable calls to MX. One post says to enable it in account settings; however, I don't see anything in account settings about the topic. Please help!

Visible Outage

Visible runs on the Verizon Network.. Verizon has announced they are having Network / System problems nationwide. We as Visible customers are out of luck when it comes to customer support/ help. Visible customers get to sit and wait until Verizon fig...

MikeN by Novice III
  • 3 replies
  • 1 kudos