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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Manager

Is there any chance I can connect with a manager over the phone? I have been promised a phone call 3 times with no response. Each time I go onto a chat, I get booted after 5 minutes waiting.

Dropped calls on S8+

My husband and I both have Visible and have the Party Pay plan. When we are on a call the call drops multiple times. Most times we have to restart our phones in order to call. Dropped calls also occur with other people but not as frequent as when he ...

Tmlh31 by Novice
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Constantly rebooting phone to receive calls and texts

I have a Samsung Galaxy 21+. Over the past couple of months I constantly have to reboot my phone, approximately 3 times a week, to received calls and text messages. My brother has an LG phone and he has to do the same. Neither of us is aware of the p...

Fix for announcement 803/announcement 19

I got the dreaded "We're sorry, the number you dialed has calling restrictions that have prevented the completion of this call. Announcement 803" and saw a lot of messages from this board when I googled it, but the only solution I found was that some...