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Forum Posts

Quick solutions to common wireless service problems

If you’re having any issues with calling, texting, or anything involved in using data, we’re going to provide you with some common network troubleshooting steps. So, if you’re having issues, try the steps below. If you’re still having issues after th...

Forum Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

service doesn't reconnect after entering dead zone

I'm having a issue since I switched to visible if I'm driving through a area without signal when I get back to a place with it visible doesn't reconnect like any other service I have to turn airplane mode on and of to get it to reconnect which is ann...

shaberu by Novice
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Resolved! Activation loop

I am new to Visible as of today. Just received my SIM card a few hours ago. I inserted it and went into the Visible app. I then restarted my phone just like it said. After doing that I went back into the app and it started making me do the same steps...

Calling FROM Mexico??

Now that calling TO Mexico is included with Visible plans, I'm curious about calling FROM Mexico. We are traveling to MX in FEB and last time I had to buy a local MX phone. Will I now be able to call FROM MX? My fellow travelers last year that had Ve...

Cannot receive calls from Cricket phones

Hi, I wonder if you might have some insight into what is happening with my situation. I have been a Visible customer for 8 or 9 months with no issues until 4 days ago. My wife and best friend who use Cricket phones could no longer reach my number. Th...