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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Issues calling TracFone numbers

Hi, first post and looking for guidance. I've been with Visible for years, love it. Using unlocked iPhone. My family member has TracFone and when I call them they can hear me but I can't hear them. If they call me we can hear each other just fine. Th...

Not full duplex

When talking to someone with an Android phone, my iPhone16 and my wife's iPhone12 cannot hear the other person if we are talking at the same time. If I call an iPhone, the conversation is full duplex, as it should be. It was mentioned somewhere (not ...

NOT ACCEPTING PAYMENT METHOD

I just bought a brand new iPhone 15 and switched to the Visible+ Plan, and Visible is not accepting any of my payment methods to pay my bill. I have tried 3 different credit cards, my PayPal account, Apple Pay and my debit card, every single time the...