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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg


Hello. I am needing to speak to someone over the phone about joining back up to Visible.

Visible Outage

Visible runs on the Verizon Network.. Verizon has announced they are having Network / System problems nationwide. We as Visible customers are out of luck when it comes to customer support/ help. Visible customers get to sit and wait until Verizon fig...

MikeN by Novice III
  • 3 replies
  • 1 kudos

Do NOT Update Your Service

Do not update your service! I mean it. Received this ‘cool’ email from Visible saying that I am eligible to update the service to a better network coverage but this would require changing the plan. The email said it would be at the same cost (making ...

5g not working on Pixel 7

I recently switched and activated a new Pixel 7 I got from Visible. I havent had 5G since. I did everything that I have found in the Community to resolve this and it still doesnt work. Restart, up to date, dial the *# number. Set it to GSM/WCDMA/LTE ...

BrianK by Novice
  • 1 replies
  • 0 kudos