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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Shouldn't I be getting 5G?

Visible Moto 5G, couple months old. It's for data phone use, so only need it when traveling - at which it sucks so far. I've used this at home where there's supposed to be Verizon a few blocks away. I've used it on the road around nearby towns. And t...

Pixel 4a 5G esim and 5G?

My old 4a died and I was given a 4a 5G from a friend. It started life as a T-mobile phone. It is unlocked and I am using my old visible sim and it seems to work on the network fine. But only LTE, no 5G. Is this phone not able to get 5G on visible? I ...

Resolved! 4G Works Great 5G marginally useful - Area Related

I have visible cell phones. One is used in an area that has highly reliable 4G coverage and marginal 5G coverage. Problem is the phone switches to 5G on occasion and most everything I'm doing is so slow that it is maddening, even stalling for a few m...

Resolved! 5G Ultra Wideband stopped working; iPhone 13

I woke up today to find that the 5G UW symbol had disappeared. Had been working beautifully. Did ALLLLL the things the bot demanded to solve the issue, updates, resets, etc. to no avail. Was finally told I would be connected to an agent, but instead ...