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Forum Posts

Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Samsung Watch not Activating

So, i have the pro + plan. that is supposed to come with a free watch service to connect to phone .I have a fold 7 unlocked using it with visible and 2 watches a Samsung ultra and a classic 8. I tried to activate a mobile plan on both watches and rec...

usmazad by Novice II
  • 1412 Views
  • 5 replies
  • 0 kudos

UW Symbol stopped showing after plan upgrade

In April, I upgraded to the Visible+ + pro plan. I was on the old Visible+ + plan, which was working perfectly, I had amazing speeds (up to 2GB/S) However, when I upgraded to the PRO plan, my UW symbol stopped showing up, even when connected to the U...

skri26 by Novice
  • 459 Views
  • 0 replies
  • 0 kudos

NOT ACCEPTING PAYMENT METHOD

I just bought a brand new iPhone 15 and switched to the Visible+ Plan, and Visible is not accepting any of my payment methods to pay my bill. I have tried 3 different credit cards, my PayPal account, Apple Pay and my debit card, every single time the...

Resolved! Trade in amounts

Since there is no obvious way to provide feedback to visible, I'm posting this here. Very happy with your service up until I purchased a new phone recently. Your trade in amount for my old phone was $100, which influenced the price point of my new ph...

Kristen by Novice
  • 7480 Views
  • 6 replies
  • 0 kudos