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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Visible Outage

Visible runs on the Verizon Network.. Verizon has announced they are having Network / System problems nationwide. We as Visible customers are out of luck when it comes to customer support/ help. Visible customers get to sit and wait until Verizon fig...

MikeN by Novice III
  • 3 replies
  • 1 kudos

Going the wrong way. Must have hired an MBA ?

My hotspot lags & Freezes for the last 3 weeks. Hope it is growing pains. Been happy for years. Instead of increasing speeds to 10Mpds looks like reducing to 2Mbps. Good way to lose past customers.

Vs by Novice III
  • 0 replies
  • 0 kudos

Data speed cap on phone during trial? Stuck at 2Mbps download

Hello everyone, I recently signed up for the trial as a second line on my iPhone 13 pro max. I currently have T-Mobile, but I was trying to find a cheaper alternative(I'm currently paying around $90 for service...). I really like Visible's pricing an...

JMar by Novice
  • 1 replies
  • 0 kudos

Speed is always around 5 Mbps in Philadelphia area

I just joined Visible recently. I have a Pixel 5a using Visible esim. I only get about 5 Mbps even the phone showing full bar for 5G. LTE speed is about same. I live in Philadelphia area. I wonder what speed other people getting. Thanks!

vis76 by Novice
  • 6 replies
  • 1 kudos