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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Pixel 5 BYOD loses 5G somehow?

My Pixel 5 won't get back on 5G after 3 Months of 5G service. I'm thinking it has something to do with the Google Fi update, or perhaps moving the SIM card to a non 5G phone for a few days. The LTE is the best it's ever been, pulling over 40Mbps, but...

Unlocked iPhone 12 Pro Max no 5G

Hey everyone .. just got visible , joined a party pay group and enjoying visible so far .. my only stickler is my 5G is not working on my iPhone 12 pro max.. it’s a brand new Best Buy unlocked iPhone 12 with updated 14.4.2 iOS . I spent good 2 hrs wi...

5G Service - Had it - now gone after S20+ software update

I received a notice from Visible on January 22, 2021, to download a software update for my Samsung S20+ to enable 5G service. It worked, as indicated by the 5G (versus LTE) on the top line of my phone. Since the Visible update, I've had several more ...

Resolved! Coverage indoors

Coverage indoors seems to struggle - definitely more than when I was with Verizon. Any ideas why? Or more importantly, is there anything that we can do to improve it? When I'm connect to wifi, it's no problem, but when our wifi goes out and I need to...